Upon enrollment and receipt of this lesson policy, the student and parent/guardian must agree to these terms and understand fully all rules in our studio.
Punctuality & Attendance
Lessons are scheduled back to back. Please arrive on time, as we are unable to run into the next student’s lesson. Consistent attendance is vital to success.
Tuition & Payment
Lessons are billed per lesson: $41 for a 30-minute lesson and $82 for a 60-minute lesson.
Full-Month Rate: Once a student reaches four lessons in a calendar month, that month’s tuition is capped at $164 (30-minute) or $308 (60-minute). A fifth lesson in a five-week month is included at no charge, but only if it was originally scheduled for that month. A lesson rescheduled in an earlier month does not count toward the cap or add to that month’s tuition. (Example: if January has five Tuesdays, one may be moved to February, but it won’t change February’s bill.)
Fewer than four lessons in a month are billed at the plain per-lesson rate ($41/$82), with no cap.
Family Discount: Each additional family member beyond the first is billed at $36 per 30-minute lesson ($72 per 60-minute), capped at $144/$288 per month, but only for a month in which that member reaches the Full-Month Rate above. The first family member always pays the standard rate; an additional member who falls short of a full month is billed at the standard (non-discounted) per-lesson rate for that month instead.
Example: A family of three, each taking weekly 30-minute lessons in a 4-week month with full attendance, owes $452 ($164 + $144 + $144). If one of the two additional students only attends two lessons that month, the family owes $390 ($164 + $144 + $82).
We accept cash, check, or credit card (Visa, MasterCard, Discover, AmEx), and offer AutoPay. Please ask the Front Desk to sign up. Returned checks incur a $20 fee. Late fees are $10 past the 15th and $25 past the end of the month. Lessons will not be given if tuition is unpaid, and invoices unpaid after 60 days are subject to small claims court, with the client responsible for all resulting legal fees.Student Portal: A student portal is available to view your schedule and pay invoices online. Ask the Front Desk to help set up your account.
Cancellations
We require 24-hour cancellation notice (voicemail is on, including weekends, for Monday calls). Without it, the lesson is forfeited and charged. Canceling or missing a lesson never reduces or delays payment, and no-shows are never made up. If the instructor cancels, a make-up or account credit will be given.
Absences
A same-day excused absence requires the Front Desk be notified before 12pm (illness or extreme family emergency only; for families with multiple students, only the ill student is excused). Vacations require two weeks’ notice to the Front Desk — not the instructor; absences given only to the instructor will be charged. Registration, payments, and advance absences must be handled by phone or in person at the desk.
Make-ups
If more than one absence occurs in a month, make-ups will be arranged if time/space permit (not guaranteed), first-come first-served, and no “make-ups of make-ups.” Missing a make-up forfeits it. No refunds for student absences; credit is issued for teacher absences.
Loss of Spot
Irregular attendance, chronic lateness, or frequent time changes may result in loss of a student’s permanent spot, at our discretion. A spot is not guaranteed after an extended absence (e.g. summer) unless specific arrangements are made with the instructor and management in advance.
Termination & Refunds
No credits or refunds are given for missed lessons or for discontinuing lessons before month’s end.
Practice
Daily practice is essential. Teachers may assign weekly practice in the student’s book, to be completed by the next lesson; parental help may be needed for younger students.
Recitals
Recitals are held twice a year as a way to showcase progress. Students up to age 18 are strongly encouraged to participate at least once a year.
Behavior
All students must follow these rules of etiquette on our premises:
1. Treat everyone — students, teachers, guests — with respect; disruptive behavior won’t be tolerated.
2. Clean up after yourself; trash bins are in the lobby, bathroom, and lesson rooms. No eating in studio rooms.
3. Handle equipment with care — mistreatment may result in immediate expulsion.
4. Have FUN and LEARN!